Last month, we launched 'Client First' following the establishment of our management objectives for 2025. Our focus is on understanding how current and potential client priorities are evolving, influenced in no small part by the economic climate.
We are committed to fully engaging with our clients in meaningful dialogue about their most pressing concerns as they plan for the future and navigate external changes that may reshape their priorities.
We aim to formalise this through our Client Advocacy Discussions, led by Kim Stevens, our Business Improvement Director. These discussions will result in a Strategic Account Plan tailored to your needs.
The Glen Client Advocacy Discussion is designed to understand, support, and deliver on your service requirements. It begins with a conversation focused on:
• Understanding your needs and priorities
• Developing a Strategic Account Management Plan If you are interested in this discussion, please email Kim Stevens at KimStevens@Glengroupltd.com to arrange a suitable date.